Non-Discrimination Notice

Baylor Scott & White Sports Surgery Center at The Star complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Baylor Scott & White Sports Surgery Center at The Star does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Our health plans are also subject to the section 1557 nondiscrimination requirements and will be operation accordingly.

Our Services

To help people with disabilities communicate effectively with us, we provide free auxiliary aids and services such as:

  • Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
  • Written information in multiple formats, including large print, audio, accessible electronic formats or other formats for visually impaired individuals

To effectively communicate with people whose primary language is not English, we provide free language services such as:

  • Qualified interpreters or a language line
  • Information written in other languages

If you need these services, contact Baylor Scott & White Sports Surgery Center at The Star’s ADA Coordinator at 469.374.6400.

File a Grievance

If you believe that Baylor Scott & White Sports Surgery Center at The Star has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance.

You may file a grievance in person, by mail or by email:

ADA Coordinator
Baylor Scott & White Sports Surgery Center at The Star
12230 Coit Road, Suite 200
Dallas, TX 75251

Phone: 469.374.6400
Fax: 469.374.6419
jthresher@uspi.com

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C., 20201

Phone: 1.800.368.1019
TDD: 1.800.537.7697

File a complaint online at HHS.gov

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-817-837-4600.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-817-837-4600

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 817-837-4600

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-817-837-4600

Arabic: خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 1-817-837-4600

Urdu: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم. 817-837-4600

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-817-837-4600

French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-817-837-4600.

Persian: توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما
1-817-837-4600 فراھم می باشد. با تماس بگیرید

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-817-837-4600.

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-817-837-4600

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-xxx-xxx-xxxx(TTY:1-817-837-4600

Laotian: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-817-837-4600.

Gujarati & Hindi